Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a transparent and customer-friendly return and exchange process.
Return & Exchange Eligibility
- Requests must be made within 14 days of receiving your order
- Items must be unused, unwashed, and in original condition
- Original packaging and tags must be intact
- Final sale items may not be eligible unless defective
How to Request a Return or Exchange
- Contact us at [email protected] with your order number and request
- Our support team will provide return instructions
- Ship the item back according to the instructions provided
Refunds
- Refunds will be issued to the original payment method
- Refunds are processed within 3 business days after we receive and inspect the returned item
- Processing time by banks or card providers may vary
Exchanges
- Exchange requests are subject to product availability
- Replacement items will be shipped within 3 business days after we receive the returned item
Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.